Copyright & DMCA Policy

Persona respects intellectual property and expects the people who use it to do the same. We respond to valid copyright notices under the Digital Millennium Copyright Act (DMCA), 17 U.S.C. §512, and we remove infringing content and terminate repeat infringers. This page explains how to report infringement, how to file a counter-notification, and how to reach our Designated Agent.

This policy describes the process Persona ("Persona", "we", "us") follows to handle copyright complaints about content on the Persona mobile app and this website, consistent with the DMCA. If you believe material available through Persona infringes a copyright you own or control, please follow the steps below.

1. Reporting infringement

To report allegedly infringing material, send a written notice to our Designated Agent at dmca@persona-us.com. To be effective under 17 U.S.C. §512(c)(3), your notice must include all six of the following elements:

1. Your physical or electronic signature.
2. Identification of the copyrighted work you claim has been infringed (or, if multiple works are covered by a single notice, a representative list of those works).
3. Identification of the infringing material and enough information to let us locate it (for example, the profile, message, or URL where it appears).
4. Your contact information, including your name, mailing address, telephone number, and email address.
5. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
6. A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

2. Counter-notification

If your content was removed or disabled in response to a DMCA notice and you believe that was a mistake or misidentification, you may submit a written counter-notification to our Designated Agent at dmca@persona-us.com. To be effective under 17 U.S.C. §512(g), your counter-notification must include:

1. Your physical or electronic signature.
2. Identification of the material that was removed or disabled and the location where it appeared before it was removed.
3. A statement, made under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
4. Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which Persona may be found), and that you will accept service of process from the person who filed the original notice or their agent.

If we receive a valid counter-notification, we may restore the removed material in 10 to 14 business days unless the original complainant notifies us that they have filed a court action seeking to restrain the allegedly infringing activity.

3. Repeat infringers

Persona maintains a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the copyrights of others. Depending on the circumstances, we may also remove infringing content and take other action against accounts that violate this policy or our Terms.

4. Designated Agent

Send DMCA notices and counter-notifications to our Designated Copyright Agent:

Persona Copyright Agent
Email: dmca@persona-us.com

Please note that inquiries that do not concern copyright infringement will not receive a response through this channel. For other matters, use our Contact page.